Friday August 19 2005

Call centre agent - technical support (for Windows XP software)
Terms of Employment: Permanent, Full Time, Day, Evening
Salary: $10.00 Hourly for 40 hours per week
Anticipated Start Date: As soon as possible
Location: Work from home, Ontario (2 vacancies)
Education: Completion of high school, Some college/CEGEP/vocational or technical training, Some university
Experience: Will train
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Work Setting: Help desk
Computer and Technology Knowledge: Windows
Own Tools/Equipment: Computer, Internet access
Work Conditions and Physical Capabilities: Sitting
Essential Skills: Reading text, Document use, Writing, Oral communication, Working with others, Problem solving, Finding information, Computer use, Continuous learning
Employer: Klinix Software
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
How to Apply:
By Mail:
2112 Sixth Line
Oakville, Ontario
L6H 3N2
By Fax: (905) 338-0148
By E-mail: jobs@klinix.com
http://www.jobbank.gc.ca/ShowJob_en.asp?OrderNum=1552676&Source=JobPosting