Call centre agent - customer service (Work from home bilingual CSR)

Call centre agent - customer service (Work from home bilingual CSR) (NOC: 1453)

Terms of Employment: Temporary, Full Time, Shift, Overtime, Day, Evening

Salary: $13.00 Hourly for 40 hours per week

Anticipated Start Date: 2013/05/13

Location: Edmundston, New Brunswick (7 vacancies )

Skill Requirements:

Education: Completion of high school

Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required

Experience: Will train

Languages: Speak English, Speak French, Read English, Read French, Write English, Write French

Work Setting: Business services

Business Equipment and Computer Applications: Windows, Electronic mail, Word processing software, Internet browser

Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Access and process information, Maintain records and statistics

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, Attention to detail

Transportation/Travel Information: Public transportation is available

Work Location Information: Urban area

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information:Position is work from home after training. Go to www.ibm.com/careers; select: Search for Jobs with IBM; Keyword search:BPD-0547172; select: IBM Bilingual Teleservices Representative: Customer Service

Employer: IBM Canada Ltd

How to Apply:

Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.

Online: http://www.ibm.com/careers

Web Site: http://www.ibm.com/careers

Advertised until: 2013/04/29

This job advertisement has been provided by an external employer. Service Canada is not responsible for the accuracy, authenticity or reliability of the content.

http://www.jobbank.gc.ca/detail-eng.aspx?OrderNum=6931394&Source=JobPosting&ProvId=99&kwd=%22work+from+home%22&OpPage=50&Stdnt=No&PgNum=4